I just joined Newton Wine Club, when will I receive my first wine release?
Newton Wine Club releases are sent in April and October. After joining Newton Wine Club we will make every effort to send you the next scheduled shipment.
What discounts do I receive as a Newton Wine Club member?
Newton Wine Club members receive multiple benefits, including the following savings:
- Silver Members: 20% off current release wines in club packs, as well as orders placed through our website or visitor center
- Gold Members: 25% off current release wines in club packs, as well as orders placed through our website or visitor center
- Platinum Members: 30% off current release wines in club packs, as well as orders placed through our website or visitor center. Shipping is also included on all orders.
How do I get my member discount online?
If you did not set up a username and password when you joined Newton Wine Club, visit www.newtonvineyard.com and click Log In and then click “Forgot your username or password.” Enter your email address and click on submit. A link to reset your password will be sent to you. After resetting your password and successfully logging in as a club member, your member discount will be applied to your purchases and will appear at checkout.
What is the average Newton Wine Club release price?
Club releases vary depending upon the type of club you have selected, the number of bottles or specific wines in the release. The approximate average cost of a shipment is $1,600-$2,080 for Platinum Members, $840-$1,050 for Gold Members, and $470-$550 for silver members. Connoisseurs receive an additional two library bottles per shipment, which adds approximately $190 – $300 total to the cost per shipment. Tax and shipping are applicable depending on the order. Members receive two shipments per year.
Do you ship to my state?
We ship to AK, AZ, CA, CO, DC, FL, GA, HI, ID, IL, IN, IA, KS, LA, ME, MD, MA, MI, MN, MO, MT, NE, NV, NH, NM, NY, NC, ND, OH, OK, OR, PA, SC, TN, TX, VT, VA, WA, WV, WI, and WY.
We do NOT ship to AL, AR, CT, DE, KY, MS, NJ, OK, RI, or UT.
What is the average shipping fee for a Newton Wine Club release?
Shipping fees are included in shipments for Platinum Members. For Gold and Silver Members, rates are subject to change and vary based on state and shipping type.
Unless the customer has requested differently, we use the following shipping types per state for club shipments.
UPS Ground: AZ, CA, CO, ID, MT, NM, NV, OR, WA
UPS Temperature Control: DC, FL, GA, IL, IN, IA, KS, LA, ME, MD, MA, MI, MN, MO, NE, NH, NY, NC, ND, OH, OK, PA, SC, TN, TX, VT, VA, WV, WI, WY
UPS 2DAY: AK, HI
Can I switch my membership type?
Yes. Please contact a Newton Wine Club representative at 707-204-7410 to do so.
Can I customize my wine club release?
Prior to each Newton Wine Club release, we will contact you via email to provide you with the selection of wines included in your release. You may add to or change wines in your release at that time. Changes must be made before the deadline outlined on the email–generally the Thursday before we charge.
I have been charged for a release, when will I receive my wine?
We usually charge your credit card on a Monday and ship the wines the following Monday. For most of the West Coast, wine releases are delivered 1 to 2 days later. For East Coast addresses, wine releases are delivered 5 to 10 business days. When your release is shipped, you will receive an email with tracking information.
Can I have Newton Wine Club releases delivered to home or work?
Although you may ship to a home address, we strongly recommend shipping to a business address where someone 21 years or older is available to sign for the package upon delivery. We cannot ship to PO boxes or APO FPO addresses.
I wasn’t home to sign for my wine delivery, how do I get my shipment?
If you have missed a single delivery attempt, call the carrier (use the number listed on the tag left for you). Typically there are multiple options available, including scheduling another delivery, redirecting the shipment to a business address, or picking up your wines at the carrier’s location.
Three delivery attempts will be made before the package is returned. Please contact firstname.lastname@example.org to reship your package.
Why can’t UPS/Fed Ex leave my wine shipment on my doorstep?
The federal government requires that someone 21 or older, with a government-issued identification, be present to sign for any package containing alcohol.
How is my wine shipment protected during extreme weather?
We have found that most temperature damage occurs when shipments exposed to extreme temperatures in a truck in transit over the weekend.
To avoid this in areas that regularly experience extreme weather (hot or cold), we ship club packs via UPS Temperature Control wherever the service is available. With this shipping type, club packs are shipped from our warehouse to the hub closest to your delivery address in a temperature-controlled truck. The shipment is then transferred to a local delivery truck and delivered within a day.
We occasionally may hold wine shipments due to extreme weather along the delivery route. You will be notified via email if there is a weather hold.
If you feel that you have received a damaged bottle due to extreme weather, please do not hesitate to contact us at email@example.com for a replacement bottle.
Why can’t you ship to my state?
State laws regulate the direct shipment of wine. Some states prevent all wineries from shipping directly to consumers, or have regulations that limit the type of wineries can ship to them directly. Learn more about these restrictions at freethegrapes.org.
Join our mailing list and we’ll notify you if there are any changes in your state’s shipping laws.
How do I update my address or credit card information?
You may do so by logging into your account, and making the necessary changes. Alternately, please call 707-204-7410 or email firstname.lastname@example.org to update your member information.
Can I skip or postpone a club release?
Yes. To do so, please contact us 707-204-7410 to arrange for an alternative shipment delivery date or if you wish to skip a release altogether. Your request must be received at least 15 days prior to the release date. To retain your Newton Wine Club membership you must accept at least 1 club shipment a year.
How long does a Newton Wine Club membership last?
Membership is ongoing and may be cancelled at any time after receiving your first Newton Wine Club shipment and with a 15-day notice. Please note that if a shipment is scheduled within 15 days of cancellation, you will be charged and final wine selections will be shipped as scheduled.
How do I cancel my Newton Wine Club membership?
While we hope that you will never have cause to cancel your membership, if you do choose to cancel, simply call us at 707-204-7410 or send an email to email@example.com.
What are the Newton shipping policies?
All orders (including Next Day, Overnight and 2-day delivery) received no later than 5:00pm (PST) will require 1 full business day for processing and packing before being shipped. Orders received after 5:00pm (PST) will require 2 full business days for processing and packing.
Standard delivery time is 5 to 10 business days, depending on weather.*
We ship via UPS and Fed Ex and offer 1-day, 2-day and ground shipping. We regretfully do not provide ice packs due to environmental concerns.
Please note that orders are shipped and delivered on business days only (this excludes weekends and holidays).
Someone over the age of 21 must be present to sign for any packages containing alcohol (mandated by federal law).
Three delivery attempts will be made before the package is returned to us.
Once returned, a $10 rerouting fee will be charged for all packages reshipped. To avoid this inconvenience, we recommend delivery to a commercially zoned business address.
We cannot ship to PO, FPO, APO or IPO boxes. We cannot ship internationally.